Track your order

When your order ships, we send you an email with your tracking number and a tracking link. Click the link to follow your parcel step by step.

Have an account? Log in with the email you used at checkout to see all your orders and their status.
Can't find the email? Check your spam or promotions folder for a message from Fizlio.
Timing: orders are processed within 1 to 2 business days and delivered within 5 to 8 business days after shipping.

If you haven't received a shipping email within 3 business days of ordering, or your tracking hasn't updated for several days, please contact us with your order number and we'll check it with the carrier. You can also read our FAQ.

Business information

Fizlio and the website fizlio.com are owned and operated by EROKADS SARL.
Brand / website: Fizlio — fizlio.com
Company: EROKADS SARL (operator of fizlio.com)
Address: 5 rue Pleyel, Bureau 3, 93200 Saint-Denis, France
SIRET: 925 256 356 00013
Email: info@fizlio.com
Contact form: fizlio.com/pages/contact
Customer service: Monday to Saturday, 9:30 am to 7:00 pm (Paris time)